104 Health Help Line
104 Health Helpline with 10 seats was launched on 13th
October 2015, for making outgoing calls for following-up with the sample
beneficiaries who were registered under RCH for availing desired services in
time and to verify the services provided by service
providers (ANM and ASHA) by calling the high risk pregnant women on monthly
basis and to those defaulters of services. Also, the health
advices, facility related information pertaining to hospitals, Blood Bank,
Pharmacies, Diagnostic services etc. are being covered under this system.
Subsequently the incoming call facility has been introduced
with effect from 15th November 2019 and that has been rendering information, advice and
counseling support to the people on RMNCHA+ & related health schemes that
are being implemented in the State. Also, the
health advices, facility related information pertaining to hospitals,
Blood Bank, Pharmacies, Diagnostic services etc. are being covered under this
system.
Since the Covid-19 pandemic situation of March,2020, 104 Health Helpline has been
functioning as the designated
State level Health Helpline for COVID-19
to address all public queries, grievances and to disseminate the
required information and to provide
counseling support services
relating to the Covid -19 situation of the state.